Privacy Policy

Privacy Policy


Thank you for visiting This website is owned and operated by El Manatí. For the purposes of this policy, the terms “we”, “our” and “us” refer to El Manatí. The term “you” refers to the website visitor or the customer using our services. This document contains the types of information that is collected and recorded by us and how we use it. This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared. This policy is not applicable to any information collected offline or via channels other than this website.

Information you provide to us

We actively collect information when you provide it directly to us, such as by completing a contact form or sending us a message via email or social media. This information can include personal details, including your name, email address, phone number and any other information you choose to provide us. The information that you are asked to provide will be made clear to you at the point we ask you to provide your personal information.

Information we collect automatically


We may also collect information automatically when you visit our website by using cookies. The cookies are used to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information. The information collected by cookies is not personally identifiable. It includes general information such as your browsing patterns and timings on our website, your geographical location and the operating platforms. Most internet browsers accept cookies automatically. You can choose to disable cookies through your individual browser options. If you leave a comment on our site you may opt-in to saving your name and email address in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. 

Log Files

This website follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Use of information

We use the information we collect in various ways, including to:

– Understand and analyse how you use our website
– Provide, operate and maintain our website
– Improve, personalise and expand our services
– Provide and deliver the information you request
– Respond to your comments, questions and requests
– Find and prevent fraud

The personal identifiable information we collect from you will only be used and disclosed in accordance with this policy. We will not sell, lease, transfer, share or permit access to your personal information with any third parties other than as described in this policy. We reserve the right to use or disclose personal identifiable information provided via this website as necessary to respond to your requests, comply with applicable laws and regulations and protect our security and rights.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. After approval of your comment, your profile picture is visible to the public in the context of your comment. 

Embedded content from other websites

Our website may contain links to third party websites which we provide only as a convenience to you. The existence of these links does not imply that we endorse such websites or any included content. The content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. We encourage you to consult the respective privacy policies of the third-party websites for more detailed information. We are not responsible for any interactions you may have with such websites.

Children’s information

This website is not intended for use by children. We encourage parents and guardians to observe, participate in, monitor and guide their online activity. This website does not knowingly collect any personal identifiable information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records. 

What rights you have over your data

You can request to receive the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can write us at

Changes to this policy

We reserve the right to make changes to this policy at any time and in our sole discretion. If we change the policy, the new policy will be posted here, and all information collected following the posting of such changes will be subject to the new policy. Please refer to our website from time to time to review the latest version of our policy. 

Contact us 

If you have any questions or require more information about our privacy policy, do not hesitate to contact us via email at


By using our website, you hereby consent to our privacy policy and agree to its terms.